F.A.Q – Fly-N-Stay (Nassau Bahamas)

Do I need a passport?
A: You must have a valid non-expired passport book to board all flights associated with our packages. Please keep in mind it can take up to 3 months to obtain them.

 

I am not a U.S. citizen, what documents do I need to travel? 
A: Non-U.S. citizens must call the U.S. Customs Office at 1-800-375-5283 to find out what documents are needed to travel. Failure to provide proper documents does not constitute a valid reason for monies refunded.

 

What is your refund policy? 
A: If you cancel more than 60 days prior to your departure date, you will receive a full refund minus your $400.00 deposit. If you cancel less than 60 days prior to your departure date, you will not receive a refund. The deposit portion of your payment ($400.00) is never refundable, nor is it transferable to another person. Please note, some resorts require full non-refundable payment to confirm the reservation. If so, it will be listed in the hotel description.  

 

What is your policy concerning name changes and date changes? 
A: Homeland Security will no longer allow name changes or date changes on an airfare ticket. If a member of your party can no longer travel, their reservation must be cancelled with the airline. A new reservation must be made for the passenger taking their place. The $400 deposit payment will be lost with the cancellation and cannot be transferred to the new passenger. Please note, airfare pricing will increase and availability will decrease as we get closer to your departure date.

 

Why is the location for some resorts listed as Paradise Island, I thought they were all in Nassau Bahamas? 
A: Paradise Island is connected to Nassau via a short bridge. Think of Nassau and Paradise Island as the two main resort/tourist areas on one island. Nassau is on one side of the island, Paradise Island is on the other. 

 

Are there any extra taxes or fees that will be added to my package price? 
A: $99 will be added to each package price for taxes and processing fees. Some resorts may require that hotel tax be paid by the traveler at check-in (call for details). All taxes and fees listed above are per person.

 

Can I use U.S. currency while in the Bahamas? 
A: Yes, and all major credit cards.

 

Is there a minimum age requirement for student spring break packages?
A: 18 for the Fly-N-Stay (Nassau Bahamas) package unless otherwise noted in our hotel description.  

 

 Should I drink the water while in the Bahamas? 
A: The water is slightly salty, but completely safe.

 

Are the restaurants very expensive? 
A: 15% gratuity is included on the price of every meal in the Bahamas, therefore, it seems higher at first glance. Most menu selections range from $5 to $15 depending on the restaurant.

 

 Are there fast food & American-style restaurants in Nassau/Paradise Island Bahamas?
A: Yes, the island caters to the American and European tourist. The island offers a Popeye’s, McDonalds, Burger King, KFC, and more. There are also Italian, Greek, Japanese, and Mexican restaurants.

 

Where does the flight depart? 
A: Fort Lauderdale, Florida

 

What is the flight departure/return time? 
A: Multiple departure times exist for this package. Availability changes frequently. Please contact an agent via phone or email to see what departure times are still available for your spring break week. 

 

How early should I check in at the airport in Fort Lauderdale and in Nassau Bahamas? 
A: Homeland Security requires all passengers check in no later than 2 hours prior to departure for any international flight. 

 

What are the days of departure? 
A: The flight departs from Fort Lauderdale on Sunday, Monday, and Tuesday. Your 5-day package will be Sunday-Thursday, Monday-Friday, or Tuesday-Saturday.

 

How long is the flight from Fort Lauderdale to Nassau Bahamas? 
A: Flight time averages one hour from Fort Lauderdale to Nassau Bahamas. 

 

What are the luggage restrictions for the Fly-N-Stay (Nassau Bahamas) package?  
A: Each passenger is allowed one personal item (small backpack/purse/etc) and one carry-on bag at no additional cost. Your first checked bag is $30 as long as it meets size/weight requirements. Maximum personal item size: 17 x 13 x 8 inches. Maximum carry-on bag size: 22 x 14 x 9 inches. Each checked bag must not exceed 62 inches (157.48 cm) in dimensions (length + breadth + height) & 50 pounds (23 kilos) in weight. Bags that exceed size/weight requirements will incur an additional fee ($150) per bag.

 

What is the weather like in the Bahamas? 
A: Perfect. Year-round temperature average is 87 degrees Fahrenheit. Nights are slightly cooler.

 

Tell me more about your lowest price guarantee? 
A: If you find the same package advertised for less, we’ll drop our price to beat it. Our lowest price guarantee is valid for new bookings only.

 

What is your policy concerning weather-related cancellations/changes? 
A: No credit or refund will be given by the cruise line, hotel, or travel agency in an “Act of God” scenario (i.e. weather-releated change or cancellation). Your travel dates will automatically be shifted to the next available cruise date. 

 

What is the legal drinking age in the Bahamas? 
A: 18 years old

 

What is the legal gambling age in the Bahamas? 
A: 18 years old

 

Are all resorts on the beach? 
A: No. Some resorts are on the beach and some are not. Free beach shuttles are available at many resorts.

 

Will we need to pay a damage deposit? 
A: Some resorts require a cash-only refundable damage deposit. Most resorts require a credit card be placed on file. The card will not be authorized or charged unless you destroy the room or hotel property.

 

If driving to Fort Lauderdale, where do I leave my car while I am in the Bahamas? 
A: You will leave your car in the secured long-term parking area at the airport. The rate is $15 per car/per day. If you have booked the Florida hotel with your package, you may leave your car at the Florida hotel for $7 per car/per day. Round-trip transfers (airport to hotel) are provided with our Florida hotel add-on package. 

 

 Are local telephone calls free from our resort hotel room? 
A: No. Information available at each resort.

 

 Are the prices reasonable in most of the shops in the Bahamas? 
A: Very reasonable. You will find that most brand name products are 25% less than U.S. prices, plus you pay no sales tax up to $700.

 

What type of products can I expect to find in the shops and straw markets? 
A: Brand-name clothing, jewelry, cosmetics, and electronics from all over the world. Unique island wear and hand-made jewelry are also available at bargain prices.

 

Is it possible to add or subtract days from the standard 5-day/4-night package? 
A: It may be possible to add or subtract days depending on your needs. Contact an agent for details.

 

How many people can stay in one room in the Bahamas? 
A: 4 people maximum in one hotel room. 

 

If I wish to fly direct to Nassau Bahamas from my city, what can I expect to pay for airfare?
A: Prices will vary depending on departure city.